Telco
Transform your telecommunications business with advanced network optimization, personalized offerings, and proactive customer service
Customer Churn Prediction
Analyze customer data, including usage patterns, billing history, and customer interactions, to predict customer churn. Help implement proactive measures, such as targeted offers, personalized retention campaigns, and improved customer service, to reduce churn and retain valuable customers
Customer Propensity Modelling
Analyze customer behavior, historical usage patterns, and demographic data to identify and predict customer propensity for specific actions such as churn, upsell, or cross-sell. By understanding customer preferences and needs, telcos can personalize their offerings, develop targeted marketing campaigns, and improve customer retention and revenue generation
Industry Data Exchange
Share and exchange data with other industries to enable collaboration, insights, and innovation. By participating in industry data exchanges, Telcos can gain access to valuable data from various sectors, allowing them to uncover new business opportunities, enhance service offerings, and drive strategic decision-making based on comprehensive and diverse datasets
IoT Performance Optimization
Leverage big data analytics to analyze data generated by Internet of Things (IoT) devices. This can enable telcos to offer IoT connectivity services, optimize IoT network performance, and derive insights from IoT data for various industries such as healthcare, smart cities, or industrial automation
Mobile Number Portability
Seamlessly switch telco providers while keeping your number intact with Mobile Number Portability, ensuring hassle-free transitions and maintaining impeccable data integrity for uninterrupted communication
Predictive Maintenance
Analyze sensor data, production line data, and historical performance data to optimize manufacturing processes, identify bottlenecks, reduce cycle times, and improve overall operational efficiency
Revenue Assurance
Automatically analyze billing data, payment records, and usage patterns to identify revenue leakage and billing errors. Telcos can optimize revenue assurance processes, detect and resolve discrepancies, and ensure accurate billing and revenue management
Risk & Regulatory Reporting
Assess various risk factors, including security risk, market risk, and operational risk, by analyzing historical data, market trends, and macroeconomic indicators, helping telecommunications companies identify potential risks, optimize risk models, and make data-driven decisions to manage and mitigate risks effectively
Sensitive Data Scanning
Automatically classify and categorize sensitive data such as customer information, financial data, & personal identifiable information (PII) to ensure compliance with data protection regulations, mitigate data breaches, & safeguard sensitive data throughout the telco organization. It helps telcos proactively identify and protect sensitive data
Service Quality Improvement
Analyze network data, customer feedback, and social media sentiment to identify service quality issues. Telcos can use these insights to address network or service problems, optimize service delivery, and enhance customer satisfaction
Truck-roll reduction
Minimize the number of physical dispatches by remotely diagnosing and troubleshooting network issues, and ensuring the necessary equipment, parts, and personnel are available to address the problem. By reducing truck rolls, Telcos can significantly decrease operational costs, improve efficiency, and enhance customer satisfaction by resolving issues more quickly and with fewer disruptions to service
Workforce Management
Optimize and manage the workforce to ensure efficient resource allocation, scheduling, & productivity. By implementing effective workforce management strategies, Telcos can improve operational efficiency, reduce costs, enhance employee productivity, & provide better customer service by ensuring the right personnel with the right skills are available at the right time
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