Telco
Transform your telecommunications business with advanced network optimization, personalized offerings, and proactive customer service
Designed to tackle your hardest problems
Unleash the power of data in the telecommunications industry. Zetaris offers cutting-edge analytics solutions that enable telcos to optimize network performance, personalize offerings based on customer preferences, and provide proactive customer service. With our advanced analytics capabilities, telcos can gain insights into network utilization, customer behavior, churn prediction, and revenue optimization, driving operational efficiency, customer satisfaction, and revenue growth
Use cases:
- Customer Churn Prediction
- Customer Propensity Modelling
- Industry Data Exchange
- IoT Performance Optimization
- Mobile Number Portability
- Predictive Maintenance
- Revenue Assurance
- Risk & Regulatory Reporting
- Sensitive Data Scanning
- Service Quality Improvement
- Truck-roll reduction
- Workforce Management
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Customer Churn Prediction
Analyze customer data, including usage patterns, billing history, and customer interactions, to predict customer churn. Help implement proactive measures, such as targeted offers, personalized retention campaigns, and improved customer service, to reduce churn and retain valuable customers
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Customer Propensity Modelling
Analyze customer behavior, historical usage patterns, and demographic data to identify and predict customer propensity for specific actions such as churn, upsell, or cross-sell. By understanding customer preferences and needs, telcos can personalize their offerings, develop targeted marketing campaigns, and improve customer retention and revenue generation
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Industry Data Exchange
Share and exchange data with other industries to enable collaboration, insights, and innovation. By participating in industry data exchanges, Telcos can gain access to valuable data from various sectors, allowing them to uncover new business opportunities, enhance service offerings, and drive strategic decision-making based on comprehensive and diverse datasets
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IoT Performance Optimization
Harness big data analytics to analyze data generated by Internet of Things (IoT) devices. This can enable telcos to offer IoT connectivity services, optimize IoT network performance, and derive insights from IoT data for various industries such as healthcare, smart cities, or industrial automation
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Mobile Number Portability
Easily switch telco providers while keeping your number intact with Mobile Number Portability, ensuring hassle-free transitions and maintaining impeccable data integrity for uninterrupted communication
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Predictive Maintenance
Analyze sensor data, production line data, and historical performance data to optimize manufacturing processes, identify bottlenecks, reduce cycle times, and improve overall operational efficiency
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Revenue Assurance
Automatically analyze billing data, payment records, and usage patterns to identify revenue leakage and billing errors. Telcos can optimize revenue assurance processes, detect and resolve discrepancies, and ensure accurate billing and revenue management
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Risk & Regulatory Reporting
Assess various risk factors, including security risk, market risk, and operational risk, by analyzing historical data, market trends, and macroeconomic indicators, helping telecommunications companies identify potential risks, optimize risk models, and make data-driven decisions to manage and mitigate risks effectively
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Sensitive Data Scanning
Automatically classify and categorize sensitive data such as customer information, financial data, & personal identifiable information (PII) to ensure compliance with data protection regulations, mitigate data breaches, & safeguard sensitive data throughout the telco organization. It helps telcos proactively identify and protect sensitive data
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Service Quality Improvement
Analyze network data, customer feedback, and social media sentiment to identify service quality issues. Telcos can use these insights to address network or service problems, optimize service delivery, and enhance customer satisfaction
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Truck-roll reduction
Minimize the number of physical dispatches by remotely diagnosing and troubleshooting network issues, and ensuring the necessary equipment, parts, and personnel are available to address the problem. By reducing truck rolls, Telcos can significantly decrease operational costs, improve efficiency, and enhance customer satisfaction by resolving issues more quickly and with fewer disruptions to service
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Workforce Management
Optimize and manage the workforce to ensure efficient resource allocation, scheduling, & productivity. By implementing effective workforce management strategies, Telcos can improve operational efficiency, reduce costs, enhance employee productivity, & provide better customer service by ensuring the right personnel with the right skills are available at the right time
- 60%
- reduction in engineering labor costs
- 6x
- increased speed to market of projects
- 100%
- data governance and access control
Partners to help you succeed
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Accenture
Global technology, business and management consulting services.
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Deloitte
Global advisory, technology, business and management consulting services.
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TECHNOLOGY PARTNER
IBM Consulting
Global advisory, technology, business and management consulting. A premier global partner.
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Strategic Project Partners
Management consulting firm driving data-driven insights
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ARQ Group
Technology solutions provider; digital, data and cloud consultancy. A key Zetaris partner.
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Tech Mahindra
Global advisory, technology, business, and management consulting services.
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